ShopRNewson
Follow Mrs. Newson
  • Shop
  • Greetings from Rayn

authorRN's Corner

Here you will find book reviews, author rants, writing (and marketing) tips and so much more. 
Be sure to Like. Comment and Share.

The Review I Did NOT Want To Write!

3/24/2018

0 Comments

 
I have been up and down  about writing this review. Reason being, I've  had a membership with Bluebird Studios since just months  after it opened.  In the beginning, it was located  still in Charlotte, NC but off Providence Rd. At that time, the only massage therapist was the owner, Madeline R. Burroughs. As the clientele grew, she needed  more space and hired more practitioners which was totally understandable and awesome! That said, I followed her and remained a upstanding client for YEARS. Not to mention, I would always pre-schedule my services 3 months in advance with her (and I tipped).

Late 2017, on a  few occasions my draft  would come out on different dates  than  what was arranged.  Luckily, that never put me in a bad situation with other transactions. Then also, the lead practitioner, Madeline  would  call (gave a weeks  notice  tho) asking  could my appointment  be  changed. I never tripped just appreciated the courtesy of her phoning in advance.  Yet, on a occasion...  I was in need of  the  same revision...   that was not  honored. In the meantime, I had purchased gift cards off GroupOn for others, I'd also treat my mom to a massage from time to  time. Strange enough, I referred  someone to this  business...  that person expressed how rude Madeline  got  with her when she requested..  not once but twice not to have Jazzy (the dog greeter) in the space  during her massage.  This info was disclosed to me from this friend (whom began a membership later cancelled  due to unprofessionalism from the owner). Although, I never let that  change my view of the service. However, as time went on I pondered ending my membership. I inquired  to the owner and agreed to end my membership in Nov/Dec which is suggested a  30 day notice. Therefore, I left on good stands... on my end.  The final payment  came  out in Dec 2017. During that  time, the owner  which was my therapist  was  leaving for  medic leave. Therefore, she and I spoke...  I  signed the "ending the  membership  clause" and I told her, I would  love for her to do my final  massage. Without hesitation, she  disclosed  that  she would be  back in Feb 2018...  so it will not be  til then. Mind you, this was Nov 2017. No problem, I understood and made a appointment via the  website  after  it was announced  that she  has  or will be  returning. I instantly sent her a  card, to the business congratulating her on her bundle of joy.

Fast forward til about 2 weeks  ago. I received a call from Madeline, I immediately  began to  give her praise on her bundle. After that, she says to  me...  I am calling to  let you  know that I have  returned  as a manger for a awhile. Therefore your upcoming appointment will be with another practitioner. At that moment, it was a brief silence.  Then I  restated her comment JUST to make sure I  understood correctly. I soon shared with her, basically  I waited to  schedule  my final service  to  accommodate  her  leave. And  if I was interested in another massage  therapist (which I am  sure was a great practitioner) that I  would not have  allowed this closing to carry on for months. She then became  really unprofessional! Stating that she called  me out of respect and  did not have too! She mentioned  how  shocked  she  was  at  my response. I responded  saying, you are completely entitled to  you  thoughts. Yet on a  professional level and  dealing with my funds that already were  applied  back in Dec 17... that  is not  accommodating. More importantly, her tone  is what was alarming. She  quickly, 
said... I will refund  your money and  then disconnected. Needless  to say, I was  very blown back.  I even  phoned back and got voicemail but was seeking the  turn around  date of my refund. Soon after, that info was  provided via email. Yes, that refund  was  rec'd within that time amount stated. However, I hate that a business  relationship ended  so sour due to being a person of principal. Nonetheless, I hope that very best for this business. I am going to HOPE the owner was just having a bad day!

0 Comments
    Picture

    Archives

    August 2020
    July 2020
    June 2020
    May 2020
    April 2020
    March 2020
    December 2019
    May 2019
    March 2019
    December 2018
    November 2018
    September 2018
    August 2018
    July 2018
    June 2018
    May 2018
    March 2018
    February 2018
    January 2018
    December 2017
    November 2017
    October 2017

    Categories


    All
    Abandonment
    Acts Of Kindness
    A Curse
    Adrienne Thompson
    Alpha Kappa Alpha Woman
    American History
    Arranged Marriage
    Authorgraph
    Beautiful
    Be Engaged
    Believe In People
    Bethune Cookman
    Birthday Girl
    Black Hollywood
    Black Man
    Black Woman
    Bloggers
    Bluebird Studio
    Book Review
    Brio Coastal Bar
    Buzz Session
    Candor
    Cater To You
    CDC
    Charlamagne The God
    CIAA
    College Bound
    College Experince
    College Grad
    Corona VIrus
    Courage
    Customer Service
    Danny's Closet
    Debt
    #DiaryofaYoungBlackGirl
    DR
    EDC Model
    Empower
    Family Affair
    Femininity
    Fictional
    Fishnet
    Freshmen Year
    Fresh Prince
    Gas Card
    Gem Launching
    Girl Power
    Going Under
    Grace And Respect
    Harris Teeter
    Hollywood
    Humble
    If (Wasif's Story)
    India Arie
    Intentions
    Jenifer Lewis
    Job Shadowing
    Junior Year
    Killer
    Like-minded
    Living Consciously
    Loc Journey
    Loose Change
    Massage
    Master's Degree
    Meet The Authors
    Me Time
    Me-Time
    Monkey Beat Down
    Mothers Day
    Mountain State University
    Music
    MUST See
    Natural Hair
    New York Minute
    Non Fiction
    OBW
    Ohio
    Ohio Business Week
    On The Blog
    Open
    Own Truth
    Pay It Forward
    Pcos
    Planner
    Poetry
    Postcards
    Pretty Girl ROCK
    Product And Service
    Public Speaking
    Purchase
    Revenge
    Review
    Saying NO
    Self-care
    Self-marketing
    Senior Year
    Silver Of Gold
    Small Business Saturday
    Social Distancing
    Sophmore Year
    Success
    Support
    Symptoms
    T.I
    Tips
    Tongue Pierced
    Tourist
    True Glory Publications
    Tupac
    Unprofessional
    Vacation Planning
    Vaginal Steam
    Waist Beads
    Wendy Williams
    Womens Month
    Wright State
    Yoni Steam
    YOUTUBE

    RSS Feed

Proudly powered by Weebly
  • Shop
  • Greetings from Rayn